Privacy Policy

Who we are

TechBox builds simple software tools for Australian trade businesses. This policy explains what information we collect when you use our website and apps, why we collect it, and what we do with it.

What we collect

• Account details you give us, like your name, business name, email and phone number.
• Content you put into the apps, like job notes, photos, voice recordings and customer details.
• Basic usage data, like which pages you visit and which features you use, so we can improve the product.
• Standard technical info from your device, like browser type, IP address and timestamps.

How we use it

We use your information to run the apps, keep your account secure, provide support, send you product updates you have asked for, and improve how the tools work. We do not sell your information.

Sharing

We share information only with trusted service providers who help us run TechBox, such as hosting, email and payment providers. They only see what they need to do their job and are bound to keep it confidential. We will also share information if required by Australian law.

Storage and security

Your data is stored on secure cloud infrastructure and protected with industry standard safeguards. No system is perfectly secure, but we work hard to keep your information safe.

Your rights

You can request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete your account at any time. Email us at the address below and we will action your request within a reasonable timeframe.

Cookies

We use cookies and similar technologies to keep you logged in and to understand how the site is used. You can control cookies through your browser settings.

Changes to this policy

We may update this policy from time to time. If we make a meaningful change we will let you know in the app or by email.

Contact us

Questions about your privacy? Email hello@techbox.app and we will get back to you.